Privacy policy
PRIVACY POLICY
Last Updated: May 27, 2026
Welcome to NORVEXA.
NORVEXA (“we,” “our,” or “us”) operates the website norvexapack.com and provides custom sustainable packaging solutions for brands worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us.
By using our website, you agree to the practices described in this policy.
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1. COMPANY INFORMATION
NORVEXA
Operated by Guangzhou Anqi Information Technology Co., Ltd.
Business Location:
Nansha District, Guangzhou, Guangdong, China
Contact Email:
hello@norvexapack.com
Support & Quotations:
quotes@norvexapack.com
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2. INFORMATION WE COLLECT
Personal Information
When you:
- Submit a quote request
- Contact us via forms or email
- Subscribe to newsletters
- Request packaging samples
We may collect:
- Name
- Company name
- Email address
- Phone number
- Shipping address
- Packaging project details
Technical Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Geographic region
- Referral source
- Pages visited
- Website interaction data
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3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Respond to quote requests
- Provide packaging consultations
- Process sample requests
- Improve website performance
- Analyze visitor behavior
- Send service-related communications
- Prevent fraud and unauthorized activity
NORVEXA may use Shopify and third-party analytics tools to improve website experience and operational performance.
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4. COOKIES & TRACKING TECHNOLOGIES
NORVEXA uses cookies and similar technologies to:
- Improve browsing experience
- Remember visitor preferences
- Analyze website traffic
- Support website functionality
- Measure marketing performance
You may disable cookies through your browser settings. However, some website features may not function properly.
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5. THIRD-PARTY SERVICES
We may use trusted third-party services including:
- Shopify
- Google Analytics
- Email marketing platforms
- Shipping providers
- Customer communication tools
These providers may process information necessary for operating our services.
We are not responsible for the privacy practices of third-party websites or services.
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6. DATA RETENTION
We retain information only for as long as necessary to:
- Provide requested services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
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7. INTERNATIONAL DATA TRANSFERS
As a global packaging supplier, your information may be processed or stored in countries outside your own jurisdiction.
By using our services, you consent to such transfers where permitted by law.
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8. DATA SECURITY
We implement commercially reasonable measures to protect your information from unauthorized access, disclosure, misuse, or loss.
However, no internet transmission or storage method is completely secure.
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9. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Withdraw consent
- Object to processing
- Request data portability
To exercise these rights, contact:
hello@norvexapack.com
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10. CHILDREN'S PRIVACY
NORVEXA does not knowingly collect personal information from individuals under the age of 18.
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11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always be posted on this page with the revised effective date.
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12. CONTACT US
If you have questions regarding this Privacy Policy, please contact:
NORVEXA
Guangzhou Anqi Information Technology Co., Ltd.
Nansha District, Guangzhou, Guangdong, China
Email: hello@norvexapack.com